Getting Started.

Services

  • What services do you offer?

    Athenaum is a Full-Service Graphic Design Studio. We produce graphic media, and consult with organizations on challenges that require creative problem solving. You can learn more about the work we do by visiting the link below.

    Learn More about Services

  • Do you provide SEO services?

    SEO is a highly specialized field. It’s important to work with a specialist. We don’t currently provide SEO services in-house. If you’re purchasing a complete website (design and development) or a website re-design, your project estimate will include pricing for a SEO service provider, specialized to your market segment. If you’re purchasing web content management services, your estimate will include an option for SEO services as an upgrade.

  • Can you provide a plan for making posts to social media ?

    Athenaum produces visual content / graphics for social media, including static images, animated gifs, video, and motion graphics suitable for social channels. We can design the graphics and deliver them to you as a pack, or schedule and publish the posts to your channels.

  • Do you offer ad-buying services?

    We provide ad buying services, for print, outdoor and digital/online advertising, for Ad campaigns that we are designing for you. At your request, we will purchase the ads on your behalf at the advertiser's published rates, and you will be billed at the time of the request. We don’t purchase broadcast (TV) advertising at this time.

Pricing, Budgets and Payments

  • How will I be charged for my project? How much will it cost?

    Athenaum has a studio rate that we use as a basis for project pricing. Most projects are estimated based on the number of hours required to complete the project and other factors. To request an estimate for your project, follow the link below, or email us.

    Request A Proposal

    Email Us

  • How can I make a payment?

    There are 3 ways to make a payment:

    We accept payments by Credit Card, ACH or auto-debit.

    a. Pay online via Credit Card or PayPal.
    Make a 1 Time Payment

    b. Pay by Invoice.
    Your project invoice will include a link that reads "Pay Now". Follow this link, and make a payment by Credit Card or PayPal.

    c. Enroll in Auto Debit.
    MSA (Monthly Service Agreement) and Web Content Management (WCM) installments are received via credit card or auto-debit. You will need to create a login/password combination on the Athenaum Clients Portal to setup your auto-debit account.

    Enroll in Auto-Debit

  • How will I be charged for a Monthly Service Agreement?

    MSAs (Monthy Service Agreements) require a commitment of 3 months to 1 year, and are billed monthly by auto-debit via credit card or ACH.

  • Does Athenaum do Pro-Bono Work for Non-profits or other organizations?

    At this time, Athenaum does not do pro-bono work for organizations, non-profit or for profit. But, we love organizations that are doing great things for communities, and want to be a part of helping you advance your mission, and offer a non-profit rate that’s 10 – 15% lower than the regular studio rate. If you’re a 501c3 organization, and would like to receive the non-profit rate, please let us know when you request an estimate.

Creative Rights

  • When my project is complete, do I own the creative rights?

    As soon as your project is complete and final payment is received, the “creative rights” are transferred to your organization for your project. On all projects, Athenaum maintains the “right of authorship” (the exclusive right to say that we created the design - "bragging rights for portfolio purposes"). You can use your design product for any purpose that you see fit. Athenaum maintains all creative rights until a project is paid in full.

  • Can Athenaum Design provide Trademark or get Copyright protection?

    Yes. Once your project is complete, per your request, we can complete and submit trademark applications for your brand. We can also submit your documents for Copyright protection. Fees for trademark and copyright submission services will be estimated at the time of the request.

  • Does purchasing a brand package or brand identity with your studio automatically provide trademark protection?

    No. Trademark or Servicemark for your brand in the United States requires registration with the USPTO (US Patent and Trademark Office) and possibly with your State's Patent or Trademark agency. Per your request, we can process trademark applications on behalf of your organization. Fees for Trademark Applications will be estimated at the time of request.

  • Does purchasing a brand package or brand identity with your studio automatically provide Copyright protection?

    Yes, all work we produce for clients is "original" and is eligible for Copyright protection in the US. Creative work produced for your organization is protected from the moment the work is completed, and, the rights are transferred to you upon receipt of final payment for service. We can submit your project materials, artifacts, and design product to the US Copyright office for official registration, upon request. Fees for Copyright registration will be estimated at the time of request.

Working With Athenaum

  • Most of my experience is working with a large agency. What will be different?

    Most agencies have large teams, with account management staff. Athenaum is a creative studio, 90% of what we do for clients is produce creative media. You'll be collaborating directly with creative professionals and/or your project manager. Your rates will also typically be 10 – 25% lower than with a large agency.

  • I usually work with a freelancer. What will be different?

    Most freelancers provide a single or limited scope of services. Collaborating with a studio will give you access to a broader range of services with a single point of contact. If you're used to having freelancers on-site, the transition to collaborating with a studio may require a little more planning.

  • I’m currently working with another agency but I want to add Athenaum to the mix. Is that bad mojo?

    No, it’s not bad mojo (at least not most of the time). If you’ve already begun working with a professional marketer, SEO specialist, social media strategist, or ad agency, just bring us the strategy that you sign-off on, and we can pick up where they left off, or, pivot, if that's what you're looking for.
    If you’re working with another designer/ design firm, and want us to take over a project, please collect all project elements, editable files, and we can be sure to make a smooth transition to complete the project.

  • Do you collaborate with other designers, studios or design firms?

    Yes, we do collaborate and sub-contract with Ad Agencies, In-House Design Teams, PR Firms, Public Affairs and Communications Firms and Strategists.

Websites

  • Do you host and manage websites?

    Yes, Athenaum can design and build your website, provide a hosting service and update your website as needed. Hosting and management is billed monthly with a Web Content Management Plan.

  • Does a web design project include Hosting?

    Your estimate for Web Design or Development will include hosting for 1 year.

  • Will my website be hosted on your studio's server?

    No, We purchase hosting for client websites from commercial web-hosting services, for improved security.

  • Can you update my existing website?

    In most cases, yes. If you need changes to your existing website, we can make modifications per your request on a one-time basis, or ongoing on a monthly, or weekly schedule with a Web Content Management Plan.

  • My organization needs a new website design, but, I’d like to be able to update it in-house once it's complete. Is that an option?

    Yes. We can design, build and test your site. All websites we design are built with a CMS backend, (Content Management System) that allows non-technical users to make changes. Once your website is complete, we’ll provide access to the CMS to update content. But, keep in mind that major changes (adding functionality, extensive coding, or lots of new dat a) may still require the services of a design professional or developer.Depending on the experience of your team, and the frequency of updates, it might be a good idea to budget for a few hours a month for updates, or a Web Content Management Plan, to account for larger changes that may be needed, even if you plan to manage it in-house.
    If you'd like ongoing support, we can setup a Web Content Management Plan (WCM), and make updates for you.

  • Do you build websites exclusively with 1 CMS?

    No, when designing a website, we assess the technical specs of your project, and select a CMS that is the best fit. We build most websites with HTML, CSS and PHP based Content Management Systems.

Ask a Question. Email design@athnm.com